Services

Service 03

AI Workflow Automation

Automate your highest-volume repetitive workflows using your own data. Fewer manual steps. Faster turnaround.

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Typical range:
12,000–50,000 CAD
Typical duration
6–10 Weeks

Target outcomes

  • 71% repetitive tasks automated
  • 8 min target avg resolution (from 2.3 days)
  • 3 workflows automated per engagement

This is right for you if

  • Your team manually routes leads, updates CRM records, or classifies support tickets every cycle
  • The same 20 workflows repeat dozens of times daily
  • You have structured data (product catalog, policies, order history) that isn't being leveraged at scale

Why TSI

  • Your data is not used to train third-party models, and vectors stay in a private store on infrastructure you control
  • Shadow mode: automation runs live, your team reviews before full cutover
  • Acceptance criteria defined before a single model is touched

Reference scenario

A typical Quebec B2B distributor whose sales ops team spends 12+ hours/week manually routing leads, qualifying inbound inquiries, and updating CRM records.

The engagement delivers an AI routing agent that qualifies leads, scores by urgency, and populates CRM records automatically. Target: 71% of lead-routing tasks fully automated, freeing 10+ hours per week for the sales team.

Illustrative reference scenario, not a completed TSI engagement.

What to expect

  • Week 1–2: Map your 20 most frequent workflows and the data sources that feed them.
  • Week 3–5: Build, train, and test the automation in isolation with your real data.
  • Week 6–8: Shadow mode, automation runs live, your team reviews outputs before full handover.
  • Week 9–10: Handover with monitoring dashboard and escalation paths configured.

Delivery phases

  1. Workflow Mapping
  2. Data Source Integration
  3. Agent Build & Training
  4. Shadow Mode Testing
  5. Full Deployment
  6. Handover

Deliverables and technology

What you receive

  • AI automation agents
  • Knowledge base configuration
  • CRM/ticketing integration
  • Escalation routing rules
  • Performance dashboard
  • Monthly volume report

Typical technology

  • LangChain
  • n8n
  • FastAPI
  • PostgreSQL
  • Open models run on infrastructure you control (a cloud model only if you choose one)
  • ERPNext / HubSpot connectors

What drives the price

Lower end

  • Single workflow automated
  • Under 200 data entities
  • No CRM integration
  • Static knowledge base

Upper end

  • Four or more workflows
  • CRM + ticketing integration
  • Dynamic knowledge base
  • Multi-language support
  • Custom escalation logic

Biggest variable: Number of workflows automated × data source depth × integration count

Read next

  • For small businesses Office software hosted in Quebec for small businesses: files, calendar, chat and a password vault, at :prix CAD per seat per month.

Ready to talk about it?

Describe your situation, a person reads every message and answers with a proposed scope for the first phase.

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